TERMS OF SERVICE
These Terms and Conditions shall apply to all contracts entered into by Aishleen Lester trading under Le Ster (“Le Ster”, “we” or “us”) whose registered office is at The Goldsmiths Centre, 42 Britton Street, Farringdon, London, EC1M 5AD. By placing your order with us you are accepting these Terms and Conditions. Where you do not accept these Terms and Conditions in full, you do not have permission to access the contents of this website and should cease using it immediately.
PRICING, PAYMENTS AND DELIVERY
The price of ‘Le Ster’ products shall be as stipulated on the website. All of our prices are in GBP and are inclusive of VAT. You will be billed in GBP and if you purchase from outside the UK, currency fluctuations and credit card charges may make a difference to the amount billed on your credit card. ‘Le Ster’ will not be liable for any variances in price due to exchange fluctuations. If you purchase from outside EU, the VAT charges are not applicable, so please contact us before placing your order.
For overseas deliveries, you – as the buyer – are responsible for any other taxes or duties (such as import duties) payable on ‘Le Ster’ products. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs.
Please see our Delivery page for information on timings and costs of delivery. We will use our reasonable endeavours to deliver the good or services within the times indicated. However, where delivery times and dates are given, they are for general guidance only and we will not be held liable for late delivery of goods caused by circumstances beyond our reasonable control.
COOLING OFF PERIOD
Customers are legally entitled to cancel an order within 14 working days of receipt of the product and to return it for a full refund.
‘Le Ster’ guarantees your total satisfaction with your products and services. In the unlikely event that you are unhappy with your purchase, you can return the items to us within 14 days of receipt of order and we will be happy to offer you either and exchange or full refund minus any postage costs, providing the goods are returned in perfect condition with the label still attached and in the original packaging. Bespoke and engraved items; these pieces are Special Orders, which means that the item will be made or customised especially for you; because of this, these pieces of jewellery cannot be exchanged or returned under any circumstances. For reasons of hygiene, we are unable to offer exchanges or refunds on earrings.
RETURNING AN ITEM
Please contact us to let us know of your intention to return the item and return it to us within 14 days via a secure and insured service. Please send to The Goldsmiths Centre, 42 Britton Street, Farringdon, London EC1M 5AD. We cannot accept responsibility for parcels lost in transit. A prompt refund will be issued within 7 days, if the item is in its original condition and all the information referred to above is received. The credit card used for the original purchase will be credited with the original price. If there are any problems with your refund, a member of customer services will contact you. For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us.
CONTRACT FOR SALE
The advertising of products on this site is an “invitation to treat”. That means your order is an offer, not a contract of sale between you and Le Ster, so prices and stock availability won’t be contractually confirmed until you receive the ‘confirmation of order’ email dispatched once credit card authorisation has been confirmed and stock levels have been checked.
RECEIPT OF ORDER
‘Le Ster’ must receive payment in full for your order before it can be accepted. Once your credit card has been authorised and stock is checked. Le Ster will send you an email receipt confirming your order. Please keep this receipt for your records. ‘Le Ster’ reserves the right to refuse to supply any person for whatever reason.
DEFECTIVE AND DAMAGED ITEMS
If you should receive an item that is defective, damaged or not what you ordered, please contact us within 5 days of receiving the item. Customer services will help you resolve any issues as quickly as possible by replacing the item or offering a full refund. The faulty item will need to be returned before we can replace it or offer a refund.
Le Ster work to keep the site up to date but cannot guarantee that this site and its contents are completely free of technical errors, incorrect prices or information. By using this site, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with the site. We are also not liable for any damages associated with use of this site however caused.
‘Le Ster’ cannot guarantee that the sale and delivery of its goods to your particular country or location is permissible, so please be aware of your own geographic import restrictions. This site and its contents will not constitute the basis for any contractual commitment between ‘Le Ster’ and any prospective customer in any jurisdiction in which the solicitation of interest or the offering of or sale of products by ‘Le Ster’ would contravene any applicable local, regional or national legislation. No prospective customer should see to make any order through the site from jurisdictions in which it would be illegal for ‘Le Ster’ to sell products.
Your use of this site and any contract between you and ‘Le Ster’ for the sale of products shall be governed by and shall be construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the Courts of England and Wales. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable for these terms and conditions and shall not affect the validity or enforceability of any remaining provisions.
COPYRIGHT AND OTHER RIGHTS
All materials including images, illustrations, designs, layout, photographs, written and other text or script that are part of this site are protected by copyright, trade mark, trade dress and/or other intellectual property rights owned, controlled or licensed to ‘Le Ster’. The site as a whole a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by ‘Le Ster’. The contents of the site as a whole are intended solely for personal, non commercial use. You may download or copy the contents and other downloadable materials displayed on the site for the sole purpose of placing an order with ‘Le Ster’ or using the site as a shopping resource. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents, the site, or any related software.